The privacy and security of your personal information is important to us and
why we use your personal data.
References to "who", "we" and "us" refers to Suffolk Accident Rescue Service.
frequently to ensure you are aware of the most recent version.
Who we are.
Suffolk Accident Rescue Service (SARS) is a registered charity 1168764. SARS is
an emergency medical charity that provides advanced pre-hospital medical care at
the scene of serious trauma or life threatening medical incidents throughout
Suffolk and its border areas with Norfolk, Cambridgeshire and Essex.
Our contact details are Unit 1b, Woolpit Business Park, Windmill Avenue, Woolpit,
Bury St. Edmunds, Suffolk IP30 9UP.
Telephone: 01359 244186.
Email: sarsHQ @gmail.com
What personal data do we collect.
Your personal data is any information which identifies you or which can be
identified as relating to you personally e.g. name, address, telephone, email
address. This personal data will be collected and used by us. We will only
collect the personal data that we need.
We collect personal data in connection with specific activities e.g.
volunteering, fund raising, donations, employment etc.
You can give us your personal data by completing forms, contacting us by
telephone, email, joining us as a volunteer, donor or employee.
Personal data created by your involvement with us.
This could include details of how you have helped us by volunteering or being
involved in fund raising events etc.
If you make a donation we will use any personal information you give us to
record the nature, amount of your gift, claim gift aid where you have told us
you are eligible and thank you for your gift.
If you tell us you want to fundraise to support our cause, we will use the
personal information you give us to record your plans and if needed support your
If you have told us you are planning to or thinking about leaving us a gift in
your Will, we will use the information you give us to keep a record of this. If
we have a conversation or interaction with you or with someone who contacts us
on your behalf e.g. solicitor we will note these interactions.
The Charity Commission rules require us to be assured of the provenance of funds
and any conditions attached to them. We follow due diligence process which
involves researching the financial soundness, credibility, reputation and
ethical principles of donors who have made or likely to make a significant
donation to SARS
We may collect extra information about you e.g. references, emergency contact
details, medical conditions etc. This information will be retained for legal or
contractual reasons, to protect SARS (including in the event of an insurance or
legal claim) and for safeguarding purposes.
Management of Volunteers.
We may need to use your personal data to manage your volunteering from the
moment you enquire to the time you stop volunteering with us.
This could include, contacting you about a role, you have applied for or we
think you may be interested in, expense claims you have made, shifts you have
booked and to recognise your contribution. We may ask you for information
relating to your health if it's relevant to an activity.
Recruitment and Employment.
To comply with our contractual and statutory and management obligations and
responsibilities we process personal data including "sensitive" personal data
from job applicants and employees. This data can include but is not limited to
information relating to health, racial or ethnic origin, criminal convictions
Sensitive Personal Data is information about racial or ethnic origin, political
opinions, religious or other similar beliefs, Trade Union membership, physical
or mental health, sexual identification or orientation, criminal proceedings or
Contractual Responsibilities include those arising from a contract of
employment. The data processed to meet contractual responsibilities includes but
is not limited to data relating to payroll, bank accounts, postal address, sick
pay, leave, pension and emergency contacts.
Statutory Responsibilities imposed by law on the charity as an employer. Data
includes but is not limited to tax, National Insurance, Statutory Sick Pay etc.
Management Responsibilities necessary for the organisational functioning of the
charity. Data includes but is not limited to recruitment, employment, training,
development, absence, disciplinary matters, email addresses and telephone etc.
In limited circumstances we may legally collect and process sensitive personal
data without requiring the explicit consent of an employee e.g. to process data
about an employee's health where necessary e.g. to record absences from work due
to sickness, to pay statutory sick pay, to refer to Occupational Health Service
Job Applicants. We will ask for personal information which will only be used for
this purpose. Information will be accessed by employees involved in the
recruitment process and not disclosed outside S.A.R.S. If successful the
information will be stored on an employees personal record. If unsuccessful the
personal data will be erased within a reasonable time after the appointment has
Disclosure of personal data to other bodies.
To meet our employer's duties we are required to transfer an employee's personal
data e.g. to Pension Providers and H.M.R.C. e.g. provision of salary and tax
Sharing Your Story.
People who have benefitted from SARS service choose to share their experience to
help promote our work. We only share this if we have the explicit and informed
consent of the individual or parent/guardian if the individual concerned is
under 18 years. This information may be made public by SARS at events,
fundraising events and work, publishing events and documents e.g. annual
SARS do not share or sell donor details with charities or other third parties
for marketing purposes. If you are participating in an event run by another
named organization your details may need to be shared and in these circumstances
we will inform you before this information is shared.
You have the right to request access to personal data that we may process about
you. If you wish to exercise this right you should; put your request in writing,
include proof of your identity and address (e.g. a copy of your driving licence
or passport and a recent utility or credit card bill) and specify the personal
data you want access to.
You have the right to require us to correct any inaccuracies in your data free
of charge. If you want to exercise this right you should; put your request in
writing, provide us with sufficient information to identify you and give detail
of the incorrect information and the correct information to replace it with.
Where you have the right to request erasure of personal data that we may process
about you, to exercise this right you should put your request in writing,
provide us with sufficient information to identify you and specify the
information to be erased.
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Concerns and queries.
If you have any concerns or questions as to the way in which we process your
information please contact us. In addition, you have a right to bring a
complaint with the Information Commissioner's Office. More information on the
Information Commissioner's Office and your rights is available at www.ico.org.uk